Privacy & Security

Privacy Policy

At 7bot, your personal data is our most valued asset. Everything about how we collect, use, and protect your information is clearly set out here.

Last Updated: January 2026

This Privacy Policy applies to all users of the 7bot.win website and mobile app. By using 7bot, you are considered to have agreed to this policy.

1 Introduction

7bot.win ("7bot", "we", "us") is an international-standard online gaming platform. We believe privacy is a fundamental right for every user. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is used and protected.

By creating an account on 7bot, using our services, or browsing our website, you are considered to have read and agreed to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

Our Privacy Policy is built in compliance with international data protection law (GDPR) and applicable local regulations. We review and update this policy regularly to ensure your data remains protected at all times.

2 What Data We Collect

7bot collects only the information genuinely required to provide our services. We do not collect data unnecessarily.

Personal Identification Information

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Residential Address & Country

Financial Information

  • Mobile Banking Account Number (bKash/Nagad/Rocket)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Time, Session Data & Gaming History
  • Information Collected from Cookies & Tracking Technologies

7bot never stores your full payment card number, CVV, or bank PIN. All financial transactions are processed through secure third-party payment gateways.

Data Type Reason for Collection Mandatory
Full Name & Date of Birth Identity & Age Verification Yes
Mobile Number Account Security & Communication Yes
Mobile Banking Number Payment Processing Yes
National ID Card KYC Verification As Applicable
IP Address Fraud Prevention & Security Automatic

3 How We Use Your Data

7bot uses collected data exclusively for specific, legitimate purposes. We never use your information in ways that violate this Privacy Policy.

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To process deposits, withdrawals, and financial transactions.
  • Customer Support: To resolve your issues and provide support.
  • Security Assurance: To prevent fraud, hacking, and unauthorized access.
  • Promotions & Bonuses: To send you relevant offers based on your preferences.
  • Legal Obligations: To comply with regulatory authority directives.
  • Platform Development: To improve the quality and experience of our services.
  • Responsible Gaming: To help identify and prevent problematic gaming behaviour.

7bot never sells or exchanges your data with third parties for advertising purposes.

4 Who We Share Your Information With

7bot shares your personal information with third parties only in very limited circumstances and under strict agreements. Details are outlined below:

Authorized Third Parties

  • Payment Processors: bKash, Nagad, Rocket, and other mobile banking services — used solely to complete transactions.
  • KYC Verification Provider: Approved service providers for identity verification.
  • Technology Partners: Providers of server hosting, analytics, and security services.
  • Game Providers: Licensed game software companies — only data necessary to operate the games.

Legal Obligations

  • To respond to court orders or government investigations.
  • To comply with Anti-Money Laundering (AML) regulations.
  • Upon request from domestic or international regulatory authorities.

7bot signs a Data Processing Agreement (DPA) with all third parties, ensuring they use your data solely for specified purposes.

5 Cookie Policy

7bot uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: Login sessions and security tokens are essential for the site to function.
  • Performance Cookies: To monitor page load speed and track errors.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand how users interact with the site (anonymized).

You can disable non-essential cookies through your browser settings, though some site features may become limited as a result.

6 Data Security

7bot follows the highest industry standards to protect your data. Our security infrastructure is multi-layered and continuously updated.

  • 256-bit SSL/TLS Encryption: Every data transmission is encrypted.
  • AES-256 Data Encryption: Sensitive data stored on our servers is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Active protection at the server and network level.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Staff Training: Our team undergoes regular training in data protection.

No one can guarantee 100% security on the internet, but we do everything we can. Never share your password or login details with anyone.

7 Data Retention Period

7bot retains your data only for as long as necessary – no longer. Retention periods vary depending on the type of information.

Data Type Retention Period Purpose
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 Years AML Regulations
KYC Documents 5 Years Regulatory Requirements
Gaming Logs 3 Years Dispute Resolution
Cookie Data Up to 1 Year Session Management
Marketing Preferences Until Consent Is Withdrawn User Preference

8 Your Rights

As a 7bot user, you have a number of important rights over your data. We respect these rights and act on them as promptly as possible.

Access

You may request a summary of what data we hold about you. We typically respond within 30 days.

Right to Rectification

If any of your information is inaccurate, you may request a correction and we will update it promptly.

Right to Erasure

You may request deletion of your data, provided there is no legal obligation requiring us to retain it.

Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data.

Data Portability

You may request an export of your data in a readable format.

Opt Out of Marketing

You can request to opt out of promotional messages and emails at any time.

To exercise any of your rights, email us at [email protected]. We will respond within 30 business days.

9 Children's Privacy

7bot strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors.

  • Age is verified at registration. Providing false information will result in account termination.
  • Any data collected from a minor will be deleted immediately upon discovery.
  • If parents believe their child's data has been collected, please contact us immediately.

If an underage user is identified, the account will be suspended immediately and a refund process for any deposited funds will be initiated.

10 International Data Transfers

7bot is an international platform, so your data may in some cases be processed outside Bangladesh. All such transfers are carried out through secure methods.

  • We use legally recognized methods for all international data transfers.
  • Data stored on overseas servers is subject to the same encryption and security standards.
  • Third-party service providers are contractually bound to uphold our privacy standards.
  • Your data is transferred only to countries where it is necessary, not everywhere.

11 Policy Changes

7bot may update this Privacy Policy as needed. We will notify you of any significant changes.

  • You will be notified by email or SMS before any major policy changes take effect.
  • Updated policies will be published at the top of this page with a revised "Last Updated" date.
  • Continued use of the service after any changes will be considered acceptance of the updated policy.
  • Contact us if you would like a copy of a previous version of this policy.

Changes to this Privacy Policy will never reduce your existing rights. Every updated policy remains committed to protecting user interests.

12 Contact Us

For any questions, complaints, or to exercise your rights under this Privacy Policy, please contact our dedicated Privacy Team.

Email
Response Time: 24–48 Hours
Live Chat
Live Chat on Website
Response Time: 24/7

Our Commitment to Protecting Your Data

7bot is more than a gaming platform – we are a trusted partner that puts your privacy first.

Encrypted Protection

Every piece of your data is secured with 256-bit SSL encryption, stored with banking-grade security.

KYC Verification

A strict identity verification process ensures that only legitimate users can access and manage accounts.

We Do Not Sell Your Data

7bot never sells your personal information to third parties. Your data is used solely to serve you.

Transparent Policy

Our Privacy Policy is written in plain, straightforward language – no complex legal jargon. You will always know what is going on.

Limited Retention

We do not retain data beyond what is necessary. All data is securely deleted once the specified retention period has ended.

In Your Control

You have full control to view, correct, or delete your data. We are here to help.

Start Gaming Safely Today

Your data is fully protected at 7bot. Play with peace of mind backed by our transparent Privacy Policy and world-class security.

বাংলা